GUEST DIRECTORY A- Z
Assistance (24-hr Reception)
We do not operate a 24hr reception.
Breakfast
Breakfast is served between 8am and 10am, it is served in the main restaurant and the middle restaurant (dog friendly)
Car Parking
Car park is to the side and rear to the building (no charge)
Checkout
11am
Conference Facilities
please speak to our team about booking a space in the centre restaurant or the snug.
Fire Procedures
For your comfort and safety, we ask all guests to familiarise themselves with the fire evacuation procedure and fire exits. Please read the fire notice on the back of the bedroom door.
Luggage Assistance
Please ask Reception for help with luggage or luggage storage at any time during opening hours. Luggage may be stored in the hotel, without charge, for up to six hours after vacating your room.
Medical Assistance
The local minor injuries unit is located at the Queen Elizabeth hospital Kings Lynn (20 mins)
The most local doctor’s surgery is located in Heacham, the Heacham group practice 01485 572769
For more information, please speak to reception.
No Smoking
Please be aware that the hotel, including all bedrooms, are non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector. Activation will incur further charges to the guest’s account.
Pets
Fully dog friendly barring the main restaurant due top the kitchen access door
Restaurant
Our restaurant is open from:
12:00 – 14:30 / 17:30 – 21:00 Monday to Saturday
Sunday 12:00 – 18:00
Booking is advised, please make your booking at reception.
Security
Please ensure that your bedroom windows and doors are closed when you leave the room. We would like to draw your attention to the Hotel Proprietors Act displayed in the reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property not handed in for safekeeping.
Taxi Service
Local taxi numbers are available on the noticeboard in reception.
Toiletries
we provide handwash, shampoo, conditioner, and shower gel in the rooms.
Wake Up Calls
We currently do not offer a wakeup call but we can do if needed (knock on the room) booking at reception